This policy explains how DPLIGHT handles company-contact and individual-account data used to operate its B2B platform.
1. Data controller
The DPLIGHT Uganda operating entity is the controller. Its final legal name, registered address and privacy contact will be added after formal confirmation.
2. Data collected
We may collect personal contact details, optional company details, verification records, account security data, addresses, orders, payment-proof files, service messages, device information, IP address and security logs.
3. Why data is used
We use data to verify and manage accounts, process orders and payments, fulfil delivery, provide support, prevent fraud, maintain audit records and meet legal obligations.
4. Sharing
Data may be shared only as necessary with authorised staff, hosting and email providers, warehouses, logistics providers, banks, advisers, auditors and lawful authorities. We do not sell personal data.
5. International processing
Some technology or email providers may process data outside Uganda. DPLIGHT will assess and document appropriate safeguards as required by applicable law.
6. Retention
Data is kept only as long as needed for the service, security, accounting, tax, dispute and legal requirements. A detailed retention schedule will be published after company approval.
7. Security
We use access controls, password hashing, verification-code expiry, audit records and transport encryption. No system is risk-free; suspected incidents should be reported promptly.
8. Your rights
Subject to Ugandan law, you may request access, correction, deletion where applicable, restriction or objection, and may complain to the Personal Data Protection Office.
9. Contact and updates
Use the official support channel shown on this platform for privacy requests. Material updates will receive a new version and effective date.
This is the currently published version. A new version will be issued when the legal entity, formal contacts, retention schedule and dispute forum are confirmed; historical consent records will be retained.